The third largest retail bank in the nation was created by the amalgamation of more than 80 banking charters. These charters were businesses run by people who took their stewardship seriously and who contributed to a very profitable and admirable record of growth.
And there came a time when 80 banking businesses, who had been joined by a leader, needed to become one bank, Bank One. Ever wonder how leader might make the case? How would you? How do you managed to people away from “flavor of the week” or “I’ll do it my way?”
This audio interview with Ron Baldwin, former President of the Bank One Retail Delivery, recounts how CEO John McCoy told the team, “Starting now, it’s all changing,” and made it stick. Listen in.
uncommon-partnership
There should be no surprise that Fox News program “The O’Reilly Factor” aired a video in which Rev. Jesse Jackson says “See Barack Obama been, um, talking down to black people on his faith based — want to cut his nuts off.” Television thrives on drama.
What is surprising is that leaders whom we want to respect, whom we want to invest with greater thoughtfulness and strength of principle than we might own, show up with such big clay feet which they manage to stick in their mouths.
We expect a great deal of leaders. Scrutiny is as constant as our expectations. Whether a person chooses a leadership position in public or private life, we are always being judged.
In the “Good to Great” research Jim Collins found that when things aren’t they way they would have them, the great leaders look in the mirror first then seek to create solutions.
What a simple model this is. Look at the powerful questions that come up “What’s my part in this?” and its’ corollary “What can I do that will help?”
These questions – and their answers – are game changers that leaders are well advised to ask every time the world is not as they would have it. There’s all kinds of drama to be found there as well
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